Upon signing a Client Services Agreement, you agree to pay Viral Coach for the services set forth in your Client Services Agreement in accordance with the agreed upon Payment Schedule included in that Agreement.
Failure to use any of the benefits or resources made available to you as a result of engaging our services does not relieve you of your payment obligations under the Client Services Agreement.
Viral Coach provides coaching, education, and training but it is up to you to take full advantage of the program content, coaches, and all supporting resources that are made available to you.
Viral Coach may begin work with partial payment or deposit to from you in order to avoid unnecessary delays. However, all payments must be made on time in accordance with the payment schedule defined in your Client Services Agreement.
Clients can pay by credit card or debit card. Payment details will be collected through a secure financial data collection mechanism. By paying, you acknowledge and agrees that we may hold data relating to the transaction, including the last four digits and the expiration date of the card used to purchase the products or services, together with details on when payment is due.
By signing the Client Service Agreement, you acknowledge and agree that payments may be due on a recurring basis in accordance with the payment terms set forth in the Client Service Agreement, depending on the Payment Option you selected.
If you do choose a Payment Option that requires recurring payments, you must opt-in to automatically recurring billing for the duration of the agreement and authorize automatic payment collection via the secure financial data collection mechanism used by us to engage our serivces.
Upon submitting payment to engage our services, you agree not to request, advise, file a claim, or seek a chargeback via your bank or credit card company. You agree that any disputes that you may have with respect to services provided or payment owed to Viral Coach must be addressed directly between you and Viral Coach.
If a chargeback occurs, you will have breached the Agreement and will forfeit all remaining services that have not yet been performed under the Agreement. We will have no further obligation to you under the Agreement.
Further, the amount of the chargeback shall be subject to a finance charge in the amount of one and one half percent (1 ½%) per month until repaid in full. Further, we will be entitled to recover from you all damages, and reasonable and necessary attorneys’ fees, and costs associated with pursuing collection and/or recovery of the amount of the chargeback.
We are fully committed to delivering everything outlined your Service Agreement, and a lot of value above and beyond that. We hope that if you have any concerns, we’ll be able to work through them together and make progress together rather than moving backward via a chargeback.
We encourage our customers to contact us with questions or comments about our products and services, or if you have any questions or inquiries concerning any of the terms outlined in this policy, please feel free to do so by sending an e-mail to support@viralcoach.com.
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